Privacy Policy

We collect information you provide directly to us, including:

• Your name, email address, and phone number when you submit a form.
• Details you share about your fitness goals, experience, and scheduling preferences.
• Payment information you provide when booking a class (processed securely by our payment provider).

We also automatically collect limited technical information such as your device type, browser, and general usage data to help us improve the site.

• To schedule, confirm, and manage your classes and memberships.
• To respond to your inquiries and provide customer support.
• To send you confirmations, reminders, and relevant updates about our services.
• To process payments for classes and memberships.
• To improve our website, offerings, and overall experience.

Payments are handled by a trusted third-party payment processor (Stripe). We do not store your full payment card details on our servers. Your payment information is subject to the privacy practices of our payment processor.

We do not sell your personal information. We may share information with service providers who help us operate our business — such as payment processing, scheduling, email delivery, and analytics — and only to the extent needed to provide those services. We may also disclose information if required by law.

Our website may use cookies and similar technologies to remember your preferences and understand how visitors use the site. You can control cookies through your browser settings, though some features may not work properly if disabled.

We keep your information for as long as needed to provide our services and for legitimate business or legal purposes. When it is no longer needed, we take reasonable steps to delete or anonymize it.

You may opt out of marketing emails at any time using the unsubscribe link in those messages. You may also contact us to request access to, correction of, or deletion of your personal information.

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

If you have questions about this Privacy Policy, contact us at miranda@friscopilates.com or (469) 536-2822, or visit us at 5353 Independence Pkwy, Suite #400, Frisco, TX 75035.